Help Center

FAQ

DELIVERY

WHAT AREAS DO YOU DELIVER TO?

HOW DO I SELECT A DELIVERY/SHIPPING DATE?

CAN I TRACK MY ORDER?

WHAT DAYS DO WE DELIVER/SHIP?

HOW MUCH IS DELIVERY?

WHAT HAPPENS IF THE RECIPIENT ISN'T HOME?

WHAT HAPPENS IF I PROVIDE YOU WITH THE WRONG ADDRESS?

CAN YOU DELIVER TO PO BOXES, APARTMENT OR UNIT COMPLEX?

HOW MUCH DOES A RE-DELIVERY COST?

GENERAL

DO YOUR BOXES HAVE NUTS OR TRACES OF NUTS?

WHAT METHOD OF PAYMENT DO YOU ACCEPT?

WHEN SHOULD I EAT MY BOX?

DOES A INVOICE GET SENT WITH THE GIFT?

CUSTOMER SERVICE

WHAT IF I WANT TO CANCEL MY ORDER?

WHEN WILL YOU RESPOND TO MY EMAIL?

CAN I MAKE CHANGES TO MY ORDER? (E.G. NOTE, DELIVERY DATE)

DIDN'T RECEIVE AN ORDER CONFIRMATION?

PR, CORPORATE OR CUSTOM ORDERS

DO YOU ACCEPT LARGE CUSTOM CORPORATE OR PR ORDERS?

BIRTHDAYS, WEDDINGS, ANNIVERSARIES, SPECIAL EVENTS?